Welcome to the section dedicated to Customer Support.
If you have any doubts about how to make a purchase, our products, payments, shipments and much more, we invite you to consult our answers to the questions that are very often asked by our customers on the FAQ page.
Alternatively, you can always contact our Customer Service by phone or email.
Contact us
Contact our customer service through the Contact Form to receive all the answers you need via email. One of our representatives will reply as soon as possible within 24 business hours.
- To contact the administration > Select AMMINISTRAZIONE as the recipient in the dropdown menu on the following page
- To request an invoice/receipt for the received order > Select FATTURAZIONE as the recipient in the dropdown menu on the following page
- To receive post-sale support for your order > Select CUSTOMER SUPPORT as the recipient in the dropdown menu on the following page
- If you encounter issues with your order's shipment > Select SPEDIZIONI as the recipient in the dropdown menu on the following page
- To report a problem on our website > Select WEBMASTER as the recipient in the dropdown menu on the following page
CLICK HERE to open the Contact Form.
If the correct recipient is not selected from the dropdown menu, response times may be longer than indicated.
PHONE
You can call us at the following phone number:
0809698630
Our Customer service is available from Monday to Friday from 9:30 to 13:00 / 13:30-17:30.
Our Customer Service is available in ITALIAN, ENGLISH AND FRENCH. We kindly request to specify the name, surname and the reference of your order.